Terms & Conditions

Deposits

A $50 non refundable deposit is required to secure your appointment and is redeemable at the time of treatment. 

Cancellation/Rescheduling Policy

If you need to reschedule or cancel your appointment, 24 hours notice is appreciated. Your deposit will be brought forward, however  rescheduling more than 3 times will result in your deposit being forfeit and a new deposit will be required to make a new appointment. Confirmation and reminder messages are sent, it is important that you notify if you are unable to make your appointment, as we set aside a lengthy time for your appointment. 

Post Procedure Care Policy

Aftercare instructions for the specific treatment you have done will be given to you in a leaflet and/or sent to the email address that you have provided for us. As part of this policy, you are agreeing that you will follow these instructions. Should you experience any type of reaction from a treatment that is not listed on the aftercare instructions and you believe is out of the ordinary I agree to contact Renee ASAP. 

Failure to report adverse reactions to Aesthetics by Renee is not liable for any complications or compensation.

Dermal Fillers Policy

Aesthetics by Renee charges for dermal filler per ml. If you are unhappy with the results we do not refund or offer free top ups. We offer s free follow up appointment 4 weeks later, when the lips have fully healed and you will have an opportunity for a top up at your expense.

Botulinum Toxin Policy

Aesthetics by Renee charges for botulinum toxin on a per-unit basis. Please allow two weeks for the full effect of botulinum toxin to work. It is important to note that each person will respond differently to botUlinum toxin. Some people require higher doses and some require very little. Some people over long term use in rare cases can develop a resistance to the toxin called botulinum toxin resistance, Aesthetics by Renee cannot control these situations. Aesthetics by Renee does not offer free top ups of botulinum toxin or refunds if the treatment hasn’t worked, or hasn’t achieved the results you had hoped for. As a patient, you will be informed of the risks and guided toward the best treatment and will sign a consent form to accept the risks. We will of course offer a free follow up to discuss alternative options if you’re unhappy with your results.